Specifications, installation steps, maintenance intervals and the faults we actually see in the workshop — written for the models under PrintDoc service contracts.
Single-function mono laser units for desks and small workgroups.
Desktop mono laser for small workgroups. Duplex, Gigabit Ethernet, no wireless on the dn variant.
Open documentation →Compact mono laser for home offices and small teams. Wireless, duplex, drum and toner as separate parts.
Open documentation →Print, copy and scan in one machine, from desktop to floor standing.
Mono multifunction built around a long-life drum. Print, copy and scan, with a low cost per page in steady office use.
Open documentation →Floor-standing colour multifunction for departmental fleets, with user authentication and secure release printing.
Open documentation →Desktop colour multifunction for small offices. Good colour out of the box, four separate toner cartridges.
Open documentation →Refillable tank models where running cost matters more than speed.
Refillable ink tank multifunction. Very low running cost, but it needs regular use to stay healthy.
Open documentation →Each document follows the same five sections, so you can jump straight to the part you need.
Speeds, duty cycles and which consumables the machine takes, so you order the right part first time.
The steps that matter, including the shipping locks and tapes people miss on the first day.
Which driver to deploy, and how to add the queue so it survives an address change.
Intervals by page count rather than by calendar, with the parts that wear together grouped into one visit.
The handful of symptoms that account for most call-outs, with the checks to run before ordering parts.
If your model is not listed, or a step no longer matches the current firmware, tell your service contact and we will revise the page.